Resources
Medicare FAQs for Palm Beach County
From Jupiter to Boca Raton, these are the questions callers ask us most. If yours isn't here, call and we'll go over it with you.
- Short, direct answers
- Written for Palm Beach County
- Florida rules and snowbird questions included
Questions
The questions we hear most
Is there a charge to work with Palm Beach Senior Insurance?
No. Carriers pay the licensed agent. Your premium doesn't change whether you enroll through us or by yourself.
When can I first sign up for Medicare?
Your Initial Enrollment Period is a seven-month stretch around your 65th birthday month. It opens three months before that month and closes three months after it. Sign up during the first three months and your coverage starts without a gap. Miss the whole window and you may owe a late penalty. See turning 65 in Palm Beach County.
Will my doctors take my coverage?
With Original Medicare and a Medigap policy, any doctor or hospital that accepts Medicare will take you, in Florida or any other state. With Medicare Advantage, it depends on the plan's network. Hospitals here belong to different systems, like Tenet's Palm Beach Health Network, HCA Florida and Baptist Health, plus Jupiter Medical Center, and one plan might contract with two of those systems while another picks different ones. Before you enroll, we search each plan's current provider directory for your doctors.
Medicare Advantage or Medigap: which is better?
Neither one wins for everybody. Medigap carries a higher monthly premium, picks up most of the costs Original Medicare doesn't pay, and works without a network. Advantage plans tend to have lower premiums, use copays and networks, and often include dental, vision or fitness benefits. Your doctors, your prescriptions, your budget and where you spend the year will point you toward one. See Advantage vs. Medigap.
I spend summers out of state. Does that change anything?
It can. Many Advantage plans cover only emergency and urgent care outside their service area, and a plan has to end your membership if you're away more than six months. Some plans add travel or visitor benefits, so ask before you enroll. Medigap goes with you to any doctor in the country who accepts Medicare. For drugs, check that your Part D plan has network pharmacies or mail order where you'll be staying.
What happens if I sign up for Part B late?
Without coverage from current employment (yours or a spouse's), the surcharge equals 10% of the standard Part B premium times the number of full 12-month periods you were eligible for Part B and skipped it. In most cases the surcharge stays on your bill as long as you're enrolled in Part B. Our Part B penalty calculator gives you a rough figure.
I take no prescriptions. Should I still get Part D?
Usually, yes. If you're without creditable drug coverage for 63 straight days or longer once you're eligible, Medicare tacks a penalty onto your Part D premium for as long as you keep drug coverage. Paying for a cheap plan you rarely use usually works out better than carrying that penalty for years. See Part D drug plans.
What if a hurricane gets in the way of an enrollment deadline?
When FEMA declares an emergency or major disaster, Medicare offers a Special Enrollment Period to people in the affected area who missed a plan change they were eligible to make because of it. You can call 1-800-MEDICARE to use it. Medicare also expects drug plans to allow early refills in a declared disaster area, and Florida law requires state-regulated insurers to allow early refills when your county is under a hurricane warning or a state of emergency.
Should I change plans every year?
You don't have to, but a yearly look pays off. Plans can rework their networks, drug tiers and copays every January 1. A quick fall review tells you whether your plan still covers your doctors and drugs at the cost you expect. See Annual Open Enrollment.
I'm under 65 and have Medicare because of a disability. Is Medigap open to me in Florida?
Yes. Florida law requires Medigap insurers to offer policies to residents under 65 who have Medicare because of a disability or end-stage renal disease and are enrolled in Part B. You get a six-month window that starts when your Part B begins, plus a two-month window after group health coverage ends. During those windows, an insurer can't turn you down or charge more because of your health, though under-65 premiums usually run higher. When you turn 65, you get a new Medigap open enrollment period. SHINE can also help at 1-800-963-5337.
Can I switch Medigap plans once a year in Florida?
Florida law doesn't give Medigap holders a yearly birthday or anniversary switching window. Once your first open enrollment window has passed, and unless a federal guaranteed-issue right applies, a new insurer can review your health and say no. Keep your current policy until a new one has approved you.
Do you help people outside West Palm Beach?
Yes. We work across Palm Beach County, from Jupiter and Palm Beach Gardens to Wellington, Royal Palm Beach, Lake Worth Beach, Boynton Beach, Delray Beach and Boca Raton. If you split the year between here and another state, we'll plan around both. See all service areas.
If you're new to Medicare, the overview and the checklist are the easiest places to start.
Didn't see your question?
Give us a call. It's free, there's nothing to sign, and plenty of calls end with keeping your current plan.